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How to Get Ungated in OTC on Amazon?

Updated: Dec 20, 2024



Selling OTC Products on Amazon: A Complete Guide to Getting Approved

Staying healthy is everyone’s priority, and many rely on affordable Over-the-Counter (OTC) medicines for everyday needs. Platforms like Amazon make accessing these products convenient, but strict regulations ensure safety and quality for consumers. For sellers, this means navigating Amazon’s “ungating” process to gain approval for selling OTC products.

This guide will walk you through everything you need to know about selling OTC products on Amazon, from understanding the ungating process to meeting the necessary requirements.


What Does It Mean to Get Ungated on Amazon?

Getting ungated on Amazon is the process sellers must complete to obtain permission to list products in restricted categories. Amazon places these restrictions to maintain product quality, ensure seller reliability, and comply with legal and safety standards. Categories like groceries, health & personal care, and certain branded items often require ungating.

To gain approval, sellers must provide specific documentation, such as invoices from verified suppliers, proof of product authenticity, and compliance with storage or handling guidelines. Some sellers also opt to use professional ungating services to simplify the process.

By enforcing these requirements, Amazon aims to protect customers and maintain a trusted marketplace.


Are OTC Products Gated on Amazon?

Yes, OTC products are part of a restricted category on Amazon, meaning sellers need approval before listing them. This regulation ensures that all sellers meet safety and compliance standards.

To sell OTC products, you’ll need to provide documentation like manufacturer invoices and proof of compliance with health and safety regulations. If navigating these steps feels daunting, consider exploring other ungated categories on Amazon as a starting point.


Is Selling OTC on Amazon Profitable?

Selling OTC products can be lucrative, but it’s essential to weigh the benefits and challenges:

Why OTC Can Be Profitable:

  • Consistent Demand: Products like pain relievers, cold remedies, and vitamins are household staples, ensuring steady sales.

  • Repeat Purchases: Customers often reorder OTC items, creating opportunities for recurring revenue.

  • Stable Pricing: OTC products typically maintain consistent pricing, contributing to predictable profit margins.

Challenges to Consider:

  • Strict Regulations: Sellers must comply with health and safety standards, which can involve extra effort and costs.

  • High Competition: You’ll face competition from other sellers, including Amazon’s private-label brands.

  • Storage Requirements: Some OTC products require specific storage conditions, increasing operational costs.


Steps to Get Approved for Selling OTC Products

Selling OTC products on Amazon involves a more rigorous approval process than other categories. Here’s a step-by-step guide to help you navigate:

  1. Source Products Directly from ManufacturersAmazon requires sellers to procure OTC items directly from manufacturers. Unlike other categories, purchasing from wholesalers or third-party suppliers is insufficient. This ensures product authenticity and safety.

  2. Obtain FDA RegistrationSellers must register with the FDA to validate product safety and effectiveness. The FDA registration process involves completing the required forms on their official website and submitting proof to Amazon.

  3. Follow Labeling GuidelinesEnsure your product labels comply with Amazon’s strict standards, including:

    • Avoiding unauthorized FDA approval claims.

    • Properly using the FDA logo only when permitted.

    • Steering clear of unverified medical claims like “cures” or “prevents disease.”

  4. Prepare Additional DocumentationYou’ll need:

    • GMP Certificates: To confirm manufacturing standards.

    • Certificate of Analysis (CoA): To verify the product’s safety and effectiveness.

    • Invoices: At least 10 units purchased directly from the manufacturer, with clear supplier details.

    • Tax Identification (EIN): Proof of your business registration.

  5. Submit Your Approval RequestLog into your Seller Central account and navigate to “Add a Product” under the Inventory section. Locate the OTC item you wish to sell and click “Request Approval.” Upload all required documents during this process.

  6. Await ReviewAmazon’s review process can take several days to weeks, depending on their workload and the completeness of your application. Be prepared to provide additional information if requested.

  7. Address RejectionsIf your application is denied, Amazon will outline the reasons. Resolve these issues—whether it’s supplying additional documentation or refining your application—and resubmit. Persistence often pays off.

  8. Ensure Ongoing ComplianceOnce approved, continue adhering to Amazon’s regulations by keeping your certifications updated, maintaining product quality, and following storage guidelines.

How Long Does It Take to Get Ungated?

The time required for ungating depends on factors like the accuracy of your documentation and Amazon’s workload. Typically, responses arrive within a few days to a few weeks. Proactive sellers who submit complete and accurate applications can expedite the process.

Tips for speeding up approval:

  • Double-check that all documents meet Amazon’s requirements.

  • Use clear and detailed invoices.

  • Follow up promptly if you experience delays.

Final Thoughts

Selling OTC products on Amazon can be a rewarding venture, offering access to a high-demand market. While the ungating process may seem complex, understanding the requirements and preparing the necessary documents can streamline your journey.

By securing approval, you unlock opportunities to diversify your product range, tap into consistent demand, and build a profitable business. Whether you handle the process independently or seek professional assistance, persistence and preparation are key to success.

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